By choosing to purchase from Kattstad Studio, you agree to the following terms and conditions. Please read them carefully before making a purchase.
Payment Options
Kattstad Studio offers secure payment options for your convenience. You can choose between Visa, Mastercard, American Express, invoice or PayPal for your transactions. Ensuring the security and privacy of your financial information is of utmost importance to us.
Shipping Policy
As a one-gal art studio, Kattstad Studio takes pride in handling every order with personal care and attention. Please allow up to a week for your order to be packed and dispatched. Delivery times will vary based on your location:
- Sweden: Once packed and sent, orders will be delivered within 3 days.
- International: Delivery times for international orders can range from 3 days to a week after the order has been packed and sent.
Every order is packed with love and dispatched with a tracking number, allowing you to follow your purchase from our studio to your doorstep.
Return Policy
Your satisfaction is our priority. If you are not completely satisfied with your purchase for any reason, you may return it within 14 days of receipt for a refund under the following conditions:
- Return Window: You have 14 days from the date you receive your item to request a return.
- Return Shipping: Return shipping costs are the responsibility of the buyer. We strongly recommend using a trackable shipping service to ensure your return is documented and received.
- Refund Processing: Refunds will be processed within 14 days upon receipt of the returned item and issued to the original method of payment.
- Initiating a Return: To begin the return process, please contact us at hello@kattstadstudio.com for detailed instructions on returning your item.
- Condition of Returned Items: Items must be returned in their original condition, including all packaging and accessories. Items that are returned damaged or used may not be eligible for a full refund.
Contact Us
Should you have any questions or concerns regarding these terms and conditions or any aspect of your purchase, please do not hesitate to contact us via email at hello@kattstadstudio.com. We are here to ensure your experience with Kattstad Studio is as enjoyable and satisfying as possible.